Process flow with numbered callouts
- Numbered steps match the callouts on the drawing
- Setpoints and design numbers sit beside the process they control
- Instrument tags show where the operator reads each value
Electronic, plant-specific manuals with the information operators need and illustrations of your own plant. The manual is the core of our full plant-specific training package.
Plain steps, drawings of the plant, and the numbers an operator needs. Pick a page below. These sample pages are from our fictional White River WRRF.
We write our manuals to be used on shift. We have been plant superintendents twice, and our manuals are written by operators for operators.
Your manual is a file, not a binder. Bookmarks, a clickable contents and links between sections take an operator straight to the section needed.
The manual works with our process control workbooks, which are interactive and can be tied to SCADA.
Cutaways and process drawings of your own plant show where the flow goes, which pump serves which tank, and what each valve does.
Each process is written the same way, so operators find operation, valve lineups, troubleshooting, maintenance and safety where they expect them.
We have been plant superintendents twice. We write for the operator on shift.
Built from your drawings, equipment, SCADA screens and the knowledge of your own operators, not a generic template.
Each process area follows the same outline, so an operator who knows one chapter knows how to read them all.
| Section | What it gives the operator |
|---|---|
| Purpose and functional description | What each process does and how it fits the plant. |
| Design data | Equipment, capacities, controls, and the power source and lockout point for each unit. |
| Operation | Startup, shutdown, valve lineups, and how to read the SCADA screens for that process. |
| Process control and math | What to monitor, the operator math, and a process control spreadsheet. |
| Troubleshooting | Symptom tables and step-by-step decision trees. |
| Maintenance and safety | Maintenance by equipment item, plus lockout, confined space and gas safety. |
| Competency checks | Questions with answer keys, so a new operator can check what they learned. |
| Daily round and operator forms | Round sheets and review forms that operators fill in and keep. |
These come from an O&M manual we prepared for an Oregon plant. Each drawing is made for that plant, and each one is there to answer a question an operator asks on shift.

Operators get decision trees as well as tables. This one covers a high hydrogen sulfide reading at an odor control biofilter: check safety first, then one condition at a time.

We have written manuals for plants in Texas, Washington, Oregon, California, Idaho, Indiana, British Columbia and Hawaii, for municipal and industrial plants.
| State | Plant | What we did |
|---|---|---|
| Texas | Two large city liquid wastewater treatment plants, combined capacity up to 150 mgd | Electronic O&M manuals |
| Washington | A water district’s two plants: a 10 mgd complete mix activated sludge plant with anaerobic digestion, and a 4 mgd plant with primary treatment, biotowers for secondary treatment and chlorine disinfection | Plant-specific, detailed and complete plant operations manuals |
| Washington | Resort community SBR plant | We managed development of the O&M manual and wrote the secondary treatment chapter |
| Washington | Industrial plant | O&M manual |
| Oregon | Seven plants, one of them for a regional clean water agency | O&M manuals |
| Oregon | Plant upgrade | O&M manual and operator training, with startup plan input and onsite commissioning |
| California | City plant | O&M manual |
| Idaho | City plant | O&M manual |
| Indiana | 10 mgd activated sludge plant | We wrote the O&M manual after the plant’s last upgrade |
| Indiana | Municipal plant | O&M manual |
| Indiana | Plant upgrade | O&M manual and operator training, with startup plan input and onsite commissioning |
| British Columbia | Industrial plant | O&M manual |
| Hawaii | Phase 1C wastewater plant: HRBC, DAF, solids handling, Cambi B6 THP, Digester 3 and gas systems. Client: City & County of Honolulu | O&M and training manual, plus the training deck and the THP digester operating workbook |
| Hawaii | Membrane and solids handling facilities. Client: City & County of Honolulu | O&M manual and operator training support |
A manual is one of four parts of our live, plant-specific package: the O&M manual, the training, plant-specific training materials, and process control workbooks that are interactive and can be tied to SCADA. Use the pieces you need, or combine them all.
Tell us about your plant and we will talk through what its manual should cover.